apps/sudo/app/routes/incident.tsx · flagon-io/g1t

<div className="mt-4 grid grid-cols-2 divide-line rounded-lg border border-line bg-surface sm:grid-cols-4 sm:divide-x [&>*:nth-child(-n+2)]:border-b [&>*:nth-child(-n+2)]:border-line sm:[&>*:nth-child(-n+2)]:border-b-0">

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<Timer

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label={open ? "Open for" : "Lasted"}

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value={duration(open ? secondsBetween(incident.started_at, now) : d.to_resolve)}

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tone={open ? "warn" : "mint"}

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hint={open ? `${severityLabel(incident.severity)} · ${statusLabel(incident.status)}` : <When at={incident.resolved_at} time />}

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/>

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<Timer

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label="To acknowledge"

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value={duration(d.to_acknowledge)}

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hint={incident.acknowledged_at ? <When at={incident.acknowledged_at} time /> : "Not yet"}

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/>

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<Timer label="To mitigate" value={duration(d.to_mitigate)} hint={incident.mitigated_at ? <When at={incident.mitigated_at} time /> : "At monitoring"} />

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<Timer label="To resolve" value={duration(d.to_resolve)} hint={incident.resolved_at ? <When at={incident.resolved_at} time /> : "Still open"} />

</div>

</>

);

}

function UpdateForm({ incident, components, error }: { incident: AdminIncidentDetail; components: { key: string; name: string }[]; error: string | null }) {

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const draft = incident.visibility === "draft";

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const current = new Map(incident.components.map((c) => [c.key, c.impact]));

return (

<Section

id="update"

title={draft ? "Add a note" : "Post an update"}

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description={draft ? "Drafts take notes and changes; publish it to post publicly." : "A public update goes on the status page; a note stays here."}

>

{error && <Notice tone="error">{error}</Notice>}

{!draft && (

<Globe size={14} aria-hidden="true" /> Public update

</label>

<Lock size={14} aria-hidden="true" /> Internal note

</label>

</fieldset>

)}

<option value="">Keep: {statusLabel(incident.status)}</option>

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{INCIDENT_STATUSES.filter((s) => s.value !== incident.status).map((s) => (

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{s.label}

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{s.value === nextStatus(incident.status) ? " (next)" : ""}

</option>

))}

</Select>

</Field>

<option value="">Keep: {severityLabel(incident.severity)}</option>

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{INCIDENT_SEVERITIES.filter((s) => s.value !== incident.severity).map((s) => (

{s.label}

</option>

))}

</Select>

</Field>

</div>

<summary className="cursor-pointer text-sm text-muted select-none hover:text-fg">Change the parts' impact</summary>

</div>

</details>

<Textarea

name="message"

rows={4}

maxLength={4000}

placeholder={draft ? "What you found, for the team." : "What changed, in a sentence or two, for the people affected."}

/>

</Field>

{!draft ? (

Email subscribers (public updates only)

</label>

) : (

)}

Post

</Button>

</div>

</form>

</Section>

);

}

export default function Incident({ loaderData, actionData }: Route.ComponentProps) {

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const { incident, components, error, done, staff, now } = loaderData;

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const failed = actionData as ActionData | undefined;

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const errorFor = (intent: string) => (failed?.intent === intent ? failed.error : null);

if (!incident) {

return (

<BackLink to="/incidents">Incidents</BackLink>

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<Notice tone="warn">The status worker did not answer: {error}</Notice>

</div>

</main>

);

}

const names = new Map(components.map((c) => [c.key, c.name]));

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const open = incident.resolved_at == null;

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const isPublic = incident.visibility === "public";

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const affected = incident.components.filter((c) => c.impact !== "operational");

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const timeline = [...incident.timeline].reverse();

return (

<BackLink to={incident.visibility === "draft" ? "/incidents?tab=drafts" : open ? "/incidents" : "/incidents?tab=resolved"}>Incidents</BackLink>

{done && <Notice tone="ok">{done}</Notice>}

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{failed && !["update", "roles", "followup_add", "followup_set", "resolve", "publish", "dismiss"].includes(failed.intent) && (

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<Notice tone="error">{failed.error}</Notice>

)}

</div>

{incident.visibility === "draft" && (

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<h2 className="font-semibold">This is a draft</h2>

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{incident.source === "detected"

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? "The checks failed or were slow on four of five checks in a row and made this. Nobody outside sees it until you publish it. If it was a blip, dismiss it; if no one picks it up and its parts stay healthy for 10 minutes, it is dismissed on its own. Left unacknowledged, the alert goes out again after 45 minutes, then every 6 hours."

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: "Nobody outside sees it until you publish it."}

</p>

{errorFor("publish") && <Notice tone="error">{errorFor("publish")}</Notice>}

</Field>

</Field>

Email subscribers

</label>

Publish to the status page

</Button>

</div>

</form>

{errorFor("dismiss") && <Notice tone="error">{errorFor("dismiss")}</Notice>}

</Field>

Dismiss draft

</Button>

</form>

</div>

</section>

)}

{incident.visibility !== "dismissed" && <UpdateForm incident={incident} components={components} error={errorFor("update")} />}

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{(incident.checks?.length ?? 0) > 0 && (

<Section

id="checks"

title="Checks"

description="How long each check of its parts took, from 30 minutes before it began to 30 minutes after it ended (at most a day), with the data centre each ran from. Kept for 7 days."

>

</Section>

)}

{timeline.map((entry) => (

))}

</ol>

</Section>

</div>

{open && isPublic && (

{errorFor("resolve") && <Notice tone="error">{errorFor("resolve")}</Notice>}

<Textarea

name="message"

rows={3}

required

maxLength={4000}

aria-label="Resolution update"

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placeholder="Pushes work again. A bad deploy was rolled back; nothing was lost."

/>

Email subscribers

</label>

<CheckCircle2 size={15} aria-hidden="true" /> Resolve incident

</Button>

</form>

</Section>

)}

{!open && isPublic && (

<Section

title="Postmortem"

description={

incident.postmortem_published_at ? "Published on the incident's page." : incident.postmortem ? "Drafted, not published." : "Not started."

}

>

{incident.postmortem ? "Edit the postmortem" : "Write the postmortem"}

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</Link>

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{incident.postmortem_published_at && <Badge tone="mint">Published</Badge>}

</div>

</Section>

)}

{affected.length === 0 ? (

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<p className="text-sm text-muted">None marked.</p>

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) : (

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{affected.map((c) => (

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<span className="min-w-0 truncate">{names.get(c.key) ?? c.key}</span>

</li>

))}

</ul>

)}

</Section>

{errorFor("roles") && <Notice tone="error">{errorFor("roles")}</Notice>}

</Field>

</Field>

Save roles

</Button>

</form>

</Section>

{errorFor("followup_set") && (

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<Notice tone="error">{errorFor("followup_set")}</Notice>

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</div>

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)}

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{incident.followups.length > 0 && (

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{incident.followups.map((f) => (

<button

type="submit"

aria-label={f.done_at ? `Mark “${f.title}” not done` : `Mark “${f.title}” done`}

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className="mt-0.5 shrink-0 rounded text-faint hover:text-accent"

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>

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{f.done_at ? <CheckCircle2 size={16} className="text-success" /> : <Circle size={16} />}

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</button>

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<span className={f.done_at ? "text-faint line-through" : ""}>{f.title}</span>

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{f.owner && <span className="block font-mono text-xs text-faint">{f.owner}</span>}

</span>

</form>

</li>

))}

</ul>

)}

{errorFor("followup_add") && <Notice tone="error">{errorFor("followup_add")}</Notice>}

Add

</Button>

</div>

</form>

</Section>

{isPublic ? (

<li>

Status page permalink <ExternalLink size={13} aria-hidden="true" />

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</a>

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<span className="block truncate font-mono text-xs text-faint">{incident.url}</span>

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</li>

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) : (

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<li className="text-muted">No public page until it is published.</li>

)}

<li>

Audit log

</Link>

</li>

</ul>

</Section>

{staff.map((email) => (

))}

</datalist>

</aside>

</div>

</main>

);

}